I hardly know where to begin....
Orchestrating this move from North Carolina for my elderly father living in New York, felt like climbing Mount Everest with a toothpick! And entrusting someone I have never met before with this task wasn't something that came easy for me. But I must say, when I sent Neil an email from his website he responded the very next day. We had our initial conversation the same afternoon. I immediately thought "I like him and he sounded like he knows his stuff. I'll kept my remaining reservations on hold for a bit and move forward." My reservations had NOTHING to do with Neil, but instead me giving up control and 100% letting someone else drive.
I think you are almost in disbelief when you hear the numbers of hours it will take to methodically dismantle the contents of your home. Neil spoke my language from day one - "I need an hour estimate/cap, don't discuss cost with my dad, all bills come to me, and he are the tips and tricks to navigate my dad's "potholes". He kept me informed every step of the way, contacted me when he had questions, and worked with us to spend his time and our budget where it made the most sense.
As the process evolved, Neil continued to take care of tasks I had assumed I would have to make imaginary free time to do. He coordinated with our realtor, packaged and shipped items we asked for to us in NC, returned our cable equipment, etc. etc. etc.
When it was all said and done, he actually came in under his original quote! I told him hiring him was the best decision ever and there's NO WAY I could have done everything he did in the time he did or maintain my sanity!
Here's how the process worked for us -- Neil worked with my dad one-on-one to go through EVERYTHING in the house to determine what he wanted to take to his new place in NC. We opted to forgo movers and have Neil box and ship all those items to us, so we left the furniture and big pieces behind. Then Neil organized an estate sale to sell off everything remaining. Any thing leftover after the sale was then donated or trashed. Any debris was cleared by Neil and his team and the house was left broom-swept clean.
Our first meeting with Neil was on March 22 and the house was emptied by May 9. I can wholeheartedly say, Neil was worth every penny, the nicest guy you will ever meet, straightforward pricing, and trustworthy! Sure, I could have saved money and done it myself, but realistically, I'd STILL be there NOW (whenever you may read this review) trying to weed through 60+ years of junk!
You are a dynamo! When my wife and I decided to move, we could not fathom how we would get ourselves out of our home of over 40 years. We were paralyzed! Then you came in with your talented assistants, told us not to worry, and got us out of our house.
Also appreciated was how beautifully you set up our new home. And on the same day that we moved into it. Coming home to our new apartment was like, well, coming home! Everything was done! I was even able to make breakfast the very first morning that we lived there.
Thank you again. I cannot say enough about you, your employees, and the services that you offer.
I just wanted to thank you again for all that you did regarding my Dad's move to Home of the Good Shepherd. We couldn't have done it without you. We were just amazed at the transformation of Dad's room once all of his belongings were in place. The pictures on the wall were exactly what I had in mind. You captured a bit of my Mom's decorating sense with the groupings of pictures and that meant the world to us. Even Dad was noticing things and I could tell he was very pleased.
You made the whole move stress free for us since you were able to take care of items we didn't want to have to deal with. That alone was worth every penny to me!!! Plus the fact we went out to lunch and in a mere hour or hour and a half you made Dad's room the most welcoming space we could ask for was just amazing.
I can't thank you enough for everything and I will be sure to let people know of your services.
The biggest challenge we ever had in our 34 years as homeowners was leaving home.
Your professional expertise and optimistic “can do” approach to meeting this challenge made our move a success.
From your first visit to assess our situation to your final goodbye when you presented us with an empty and clean home as well as a healthy check from the sale you organized and managed, you really carried the burden.
Throughout the four months we worked together you always kept in touch and provided the necessary guidance to help us tackle the task at hand with assurances that you "had our back.”
Thank you Neil and Saratoga Senior Move Managers. We recommend you without hesitation.
Neil helped our family clean out and stage an enormous house that contained three generations' worth of items. His commitment to the job and the level of organization he brought to the task meant that we didn't need to worry and took the pressure off stressed-out family members.
He did everything, including sorting, cleaning, and organizing the items in the house; planning and running the estate sale; and staging the home for sale. Neil kept us in the loop when necessary and worked quietly but efficiently behind the scenes the rest of the time. He also worked with an eye for where we could save money during the process, which was much appreciated.